Quick answers about ARMORÉ, your order, and product use.
Product
What is the ARMORÉ Mattifying Sun Stick?
A 20 g direct-glide sunscreen designed for convenient daily sun protection. The current product claims are SPF 50 PA+++, broad-spectrum protection, mattifying oil control, sweat-resistant wear, no white cast, and Vitamin E.
Is it sweat-proof?
No. It is sweat resistant, not completely sweat-proof or waterproof. Reapply after heavy sweating, swimming, toweling, or wiping your face.
Does it leave a white cast?
It is designed for a no-white-cast finish. The final look may vary depending on skin tone, application amount, skincare, and makeup.
Is it non-comedogenic or dermatologically tested?
ARMORÉ does not currently make formal non-comedogenic, dermatologically tested, dermatologist-approved, or clinically proven claims.
Can sensitive skin use it?
Review the ingredient list and consider a patch test before broader use. Stop use if significant irritation occurs and seek professional advice for persistent or serious reactions.
How to use
How do I apply it?
Glide generously and evenly over dry skin as the final step of your morning skincare routine. Make several passes over each area to reduce missed spots.
How often should I reapply?
Reapply approximately every two hours during continued outdoor exposure and after heavy sweating, swimming, toweling, or wiping.
Can I reapply over makeup?
Yes. Use light, even passes and avoid pressing too hard. Makeup transfer or movement may vary.
How should I store it?
Keep it capped in a cool, dry place away from direct sunlight and excessive heat. Do not leave it inside a hot vehicle for extended periods.
What is the FDA notification number?
The Cosmetic Product Notification number is NN-1000016010085. Product notification is not an endorsement by the Philippine FDA.
Orders and support
Where can I buy an authentic ARMORÉ product?
Purchase through the official website, www.armore.com.ph, or ARMORÉ’s official marketplace stores.
What counts as an official website order?
An official website order is completed through www.armore.com.ph and receives an ARMORÉ order confirmation and order number.
What about TikTok Shop, Shopee, or Lazada orders?
Marketplace orders follow the return, refund, cancellation, and dispute process of the platform where the purchase was made.
Can I change or cancel my order?
Contact us immediately. Changes or cancellation are not guaranteed after the order has been packed or handed to the courier.
How long does delivery take?
After dispatch, estimated delivery is 2–4 business days for Metro Manila, 3–7 for Luzon, 5–10 for Visayas, and 5–12 for Mindanao. Remote areas and peak periods may take longer.
What if my order is damaged, missing, or incorrect?
Email clientcare@armore.com.ph within seven calendar days for visible delivery issues. Include your order number and clear photos of the parcel and product.
Do I need an unboxing video?
It is helpful when available, but it is not an absolute requirement for a valid claim.
Can I return a product because I changed my mind?
ARMORÉ may decline change-of-mind returns for correctly supplied, non-defective personal-care products. This does not affect remedies for defective, damaged, incorrect, expired, unsafe, or materially misrepresented products.
How long does a refund take?
An approved refund is initiated within seven business days. Posting time depends on your bank, card issuer, e-wallet, or payment provider.
Can I send a return to the registered address?
No. Do not send parcels to the registered address without written return instructions from ARMORÉ.